Shipping & Returns
Delivery
- We use Australia Post, Couriers Please & TNT for dispatch of freight. A signature will be required on delivery for most items except remote controls and smaller value items. Business hours delivery only. Shipping will be calculated during checkout.
- All orders are dispatched within 48 hours of payment and you will receive a tracking number and estimated delivery date.
- Collection is available from our office at 9 Bilston Street Stafford Q 4053 8.30am to 3.30pm week days or by appointment.
- OBriens Automatic Systems is not directly liable for any loss, theft, or damage to any goods – insurance is available on request.
- Using reliable couriers we rarely experience any problems, please contact us should you require any information or assistance.
Returns
| Item must be returned within: | 14 Days |
| Refund will be given as: | Money Back |
| Return shipping will be paid by: | Buyer |
| Return policy details: | If the item does not correspond with the description, or is dead on arrival, we are happy to refund the purchase price or exchange the unit. Please call 07 3356 2752 to arrange a returns authorization number. All goods must be returned via registered couriers, post or direct to our office at 9 Bilston Street, Stafford Q 4053 |
Privacy & Data Security
O’Briens Automatic Systems aim to provide you with a safe secure shopping experience. The security of your personal information is very important to us. We do not sell, trade, or give-away any information we may have on any of our users and members.
Why do we gather information?
We use information we collect from your order to answer enquiries and to inform you of offers and discounts we may have from time to time. You may unsubscribe at any time. Simply send an email to obriens@obriensautomatic.com with unsubscribe.
What information do we gather?
Through our web site when you fill in a form we collect the following: your name, telephone, e-mail address, and other relevant information. Also when you register to subscribe to our newsletter we collect your name, e-mail address to forward that service to you.
OBriens Automatic Systems will take reasonable steps to ensure that any personal information we hold about you is kept secure at all times.We limit access to your personal information to employees that need it to carry out the service we provide. Our employees are obliged to respect the confidentiality of clients' and website visitors' personal data.
Our website has policies, rules and measures in place to protect the visitor's personal data from:
- Unauthorised access;
- Improper use;
- Alteration;
- Unlawful or accidental destruction; and Accidental loss.
About Us
- O'Briens Automatic Systems is a well established company with over 35 years specialist experience in the supply and installation of pedestrian and vehicular access control systems. Along with our range of quality and reliable products which are tailored to fit our customers every need, we aim to bring a superior level of service and technical expertise to each and every project. Tel 07 33562752 Fax 07 33568776 Email obriens@obriensautomatic.com. Address: 9 Bilston Street, Stafford Q 4053.


